What if I change my mind about an order/item? Posted byuser July 17, 2020July 17, 2020 Adjustments to your order must be handled online. To add an item, simply complete a new transaction, and be sure to have both receipts/bar codes ready for us when you pick up. To remove an item or initiate a refund, log in to your account at coxfarms.com and locate the transaction under “Recent Transactions” to get started. If you have trouble, please contact firstname.lastname@example.org.