Can I get a refund for my online tickets?

Unused, valid tickets can be refunded through the end of the season purchased. Tickets purchased online are always refunded directly onto the credit card used for the original ticket purchase.

To request a refund online, log in to your account and scroll down to “Transaction History.” Locate the purchase you want to have refunded, and click the corresponding “Request” button next to it to initiate the refund process. Please note that online refunds may take a few days to process.

If you prefer, bring your tickets to the Customer Service Booth at the farm during regular hours of operation, and we’ll complete the refund immediately.

Please note that it may still take time for the refund to be reflected on your account balance/credit card statement, depending on your bank/credit card issuer.

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